Janam Palm Desktop README File:

This readme file contains important information about Janam Palm™ Desktop software 4.1, including troubleshooting and compatibility issues for this release. 

TABLE OF CONTENTS
=================
APPLICATION NOTES
- Expense
- Note Pad
- E-mail Conduit 
INSTALLATION
- Instructions
- Changes from previous releases
- System requirements
- Administrative rights
- Compatibility with Janam Palm OS® handhelds
- Upgrading from an earlier version of Palm Desktop software
- Configuring HotSync® Manager for serial communication
- Microsoft Outlook synchronization 
TROUBLESHOOTING
- Windows XP support
- Setting proper video mode for best performance
- vCard/vCal exchange with other software applications 
TECHNICAL SUPPORT INFORMATION 

APPLICATION NOTES
================= 

Expense
------- 
The Janam Palm Desktop software 4.1 includes a new Expense application. This desktop application synchronizes expense data with the corresponding handheld application provided on many Palm-branded devices. 
Users without a handheld expense application can simply use the desktop expense application by itself. 
You can also hide the Expense application: Right-click the Expense icon and select Hide Expense. 

Note Pad
-------- 
The Janam Palm Desktop software 4.1 includes an updated version of the desktop Note Pad application. The new version is compatible with versions 2.0 and earlier of the handheld Note Pad application provided on several Janam Palm devices. 
Users without a handheld Note Pad application can hide this application: Right-click the Note Pad icon and select Hide Note Pad. 

E-mail Conduit
-------------- 
The installation package for the Janam Palm Desktop software 4.1 does not include a mail conduit. Existing mail conduits (from Palm or other software providers) are retained during the installation process. 

INSTALLATION
============ 

Instructions
------------ 
Follow these steps to install the Janam Palm Desktop software 4.1: 
Note: If you are currently using a Palm Desktop software, first read the section below titled "Upgrading from an earlier version of Palm Desktop software." 
1. Download and run the installer (Janam_PalmDesktop41SP03ENG.exe).
2. At the first dialog box, select a location where you want the files to be expanded. Do not delete these files.
3. Click Next and follow the installer prompts to conclusion.
4. If you have run this installer previously, it may ask for confirmation whether it should overwrite the existing files. Answer Yes if this prompt appears.
5. If the installer requests that the system should be restarted, answer Yes to do so. 

Changes from previous releases
------------------------------ 
Compared to earlier releases of Palm Desktop software, this version has several differences: 
- It is built with Microsoft Installer technology, which enables the software to be silently installed or installed with command line options.
- For a new install, the software is installed into c:\Program Files\Palm (rather than the old default location c:\Palm).
- For an upgrade install, the software is installed in the previous location.
- After an uninstall, the Palm user data and any 3rd-party conduit software is retained. 

System requirements
------------------- 
The Janam Palm Desktop software is qualified to work correctly on any of the following Microsoft operating systems: 
Windows 95, OSR2 or later (v4.00.950B or later) *
Windows 98 (including 98SE)
Windows Me
Windows NT 4.0 Workstation, SP6 or higher
Windows 2000 Professional
Windows XP Home
Windows XP Professional 
Palm recommends that users keep their Windows system software up to date with the latest service packs and updates. Microsoft Windows Update can automatically perform these upgrades: http://windowsupdate.microsoft.com/ 
In addition, Internet Explorer (4.01 SP2 or higher) is also required. Internet Explorer can be downloaded from Microsoft's web site: http://www.microsoft.com/ie/ 
* For Windows 95, HotSync Manager software requires the Windows Socket 2 Update from Microsoft. To update a Windows 95 system with the Windows Socket 2 Update, visit the Microsoft web site: http://www.microsoft.com/windows95/downloads/ 

Administrative rights
--------------------- 
When installing on a multi-user operating system (Windows NT, 2000, or XP), the Janam Palm Desktop installer should be run from an account with administrative privileges. 

Compatibility with Janam Palm OS® handhelds
--------------------------------------- 
This release of the Janam Palm Desktop software is 100% compatible with Janam’s XP20 and XP30 handhelds.

Upgrading from an earlier version of Palm Desktop software 
---------------------------------------------------------- 
You must uninstall your current version of Palm Desktop software before you install this new version if you are using one of the following: 
- Palm Desktop 1.0
- Palm Desktop 2.0
- Palm Desktop for IBM WorkPad (any version) 

In all other cases, the Install Program automatically detects an earlier version of Palm Desktop software and updates the system files appropriately. 

Configuring HotSync Manager for serial communication
---------------------------------------------------- 
If you install onto a Windows 98, Me, 2000, or XP machine, HotSync Manager may not be configured for performing HotSync operations over a serial port. If your cradle is connected to a serial port, you must configure HotSync Manager to use a serial port. To do this, follow these steps: 
1. Click the HotSync Manager icon in the Windows system tray.
-- If there is a check mark next to the 'Local Serial' menu item, then HotSync Manager is already configured.
-- If there is not a check mark, click 'Local Serial'.
2. Click the HotSync Manager icon again and select Setup; click the Local tab and select the appropriate serial port. 
For more information, refer to the user manual that came with your handheld. 

Microsoft Outlook synchronization
--------------------------------- 
Palm, Includes the Chapura PocketMirror software with some Palm handheld products. PocketMirror supports synchronization directly between your handheld and Microsoft Outlook, but PocketMirror does not synchronize with Palm Desktop software. 
Therefore, if you want to synchronize with Microsoft Outlook, DO NOT install Palm Desktop software from the Web. Instead, run the Palm Desktop installer from the CD that came with your handheld and select the option "Synchronize with Microsoft Outlook" when the choice appears. 

TROUBLESHOOTING
=============== 

Windows XP support
------------------ 
The Janam Palm Desktop software 4.1 provides improved support for Windows XP, but be aware of the following limitations: 
- Fast User Switching is not supported. To switch between different users on a Windows XP system, select Log Out rather than Switch User. (Alternatively, quit Palm Desktop software and HotSync Manager before switching users.) 
- Palm's USB driver does not have a digital signature. Windows may display a confirmation dialog box for permission to install a driver that has not been digitally signed. Answer Yes to this confirmation dialog. 
- Upgrading to Windows XP may require driver reinstallation. When upgrading an older system (e.g., Windows Me or 2000) to Windows XP, the Palm USB driver may cease to function. To resolve this issue, run the Palm Desktop Setup program again. 

Setting proper video mode for best performance
---------------------------------------------- 
For best results when running the Janam Palm Desktop software, set your video mode as follows: 
Resolution: 800 x 600 pixels (or higher)
Color palette: High Color (also called 16-bit or 65536-color mode) or higher
Font size: Small Fonts 
To change display settings: 
1. Click the Windows Start menu, and then select Settings.
2. Select Control Panel.
3. Double-click Display, and then click the Settings tab. 
4. Change the color and display area settings to the values given above. 
If your system is set to less than 256-color mode, Palm Desktop software will not be installed. 
Large fonts are not supported. The software still works correctly, but there may be some cosmetic issues. 

vCard/vCal exchange with other software applications
---------------------------------------------------- 
The Janam Palm Desktop software includes support for the vCard and vCal standards for exchanging addresses and events, respectively. Currently, the software supports the vCard 2.1 and vCal 1.0 formats. 
When the Janam Palm Desktop software has a problem importing a vCard or vCal file, an error or warning message appears. Some common messages and their meanings are described below. 
Message: "An error occurred while importing the vCard file. The file may not be a valid vCard file or it may contain too many entries." 
This message appears if (1) the vCard is written in a format newer than 2.1, or (2) it is improperly formatted. Some applications (like Lotus Organizer) have a configuration setting to support writing the 2.1 format. If possible, change the application's settings accordingly. 
Message: "An error occurred while importing the vCal file. The file may not be a valid vCal file." 
This message appears if (1) the vCal is written in a format newer than 1.0, or (2) it is improperly formatted. 
Message: "Cannot handle multi-day events. Converted to Untimed event." 
Events that span multiple days are not directly supported by Palm Desktop software. If an imported vCal file contains such an event, it is converted to a single untimed event on the first day of the multi-day event. 

Copyright
========= 
Copyright © 2002 Palm, Inc. or its subsidiaries. All rights reserved. HotSync and Palm OS are registered trademarks, and Palm is a trademark of Palm, Inc. or its subsidiaries. Other product and brand names may be trademarks or registered trademarks of their respective owners. 


